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If you are unable to access your account due to lost, forgotten or invalid credentials,?call us on?0345 0700 720?(or +44 (0) 345 070 0720 from overseas). Lines are open?08:00 to 17:30, Monday to Friday (excluding UK Public holidays).
If you are locked out of your account call us on?0345 0700 720 (or +44 (0) 345 070 0720?from overseas). Lines are open?08:00 to 17:30, Monday to Friday (excluding UK Public holidays).
A how-to guide on logging into your account, changing your details and buying and selling investments
The value of investments can fall as well as rise and any income from them is not guaranteed and you may get back less than you invested. Past performance is not a guide to future performance.
EQi does not provide investment advice. If you are in any doubt as to the risk or suitability of an investment or product you should seek advice from an independent financial adviser.
The extent and value of any ISA tax advantages or benefits will vary according to the individual's circumstances. The levels and bases of taxation may also change.
Please note that whilst you can trade online until the US markets close at 21:00 UK time, our telephone dealing and customer experience centre lines are open between?08:00 to 17:30, Monday to Friday UK time (excluding UK Public holidays).
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You can submit feedback or general queries using this online feedback form or by emailing?hello@eqi.co.uk. The only thing that we ask is that you don't include any sensitive personal or account information through this form as it isn't a secure channel. If you have queries about your account, please login and send us a secure message.
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